Let’s imagine you work for a company called, “Counting the Minutes Until Quittin’ Time,” or “I Really Wish It Was the Weekend So I Wouldn’t Have to Be Here”
This is what I found myself wondering at an airport T.G.I. Friday’s the other week, eating a Tropical Splash Salad (so good) and being served by a very courteous, efficient gentleman named Evan. Sure, the operation seemed to be running smoothly, and given the number of folks waiting to get a seat, the restaurant wasn’t exactly hurting for customers. And yet, despite the obvious signs of success, I kept getting stuck on the name – “Thank Goodness It’s Friday!”
What does it mean to be a business which, on some level, seems to celebrate the fact that we’re living for the weekend, that fun only starts on Friday nights, and that good stuff doesn’t happen until we’ve punched the clock? How would T.G.I. Friday’s feel if their employees were counting the minutes until they were off work?
Hiç yorum yok:
Yorum Gönder