8 Aralık 2012 Cumartesi

What Level of Project Failure is Acceptable?

Business project management software promises managers and executives sophisticated dashboard reporting that provides all the information they need to ensure work management success. However, I wonder if a high-visibility view into project performance is enough. 

Earlier this year, project management expert and author Harvey Levine was asked, "We have recently seen an up-tick in Yellow and Red projects among our portfolios. This has raised an interesting question. 'Is there any research that would tell us what the ideal mix of Red/Yellow/Green is on a portfolio?'" 

Harvey's response was what you would expect—and spot on. "In my view, there is no such thing as an ideal mix. It's like asking; 'what level of failure is ideal?' Is there a standard for level of failure? This isn't a QA application. We're talking about project investments here. Failure of projects leads to failure of the enterprise. The ideal mix, if there was such a thing, is 100% green." 

Yellow or Red indicators that don't initiate some kind of action just don't make sense. When a stop light goes red, don't you put on the brakes? Harvey offers three suggestions for working with a dashboard system: 

1. Set meaningful thresholds for the yellow and red alarms 

2. Establish standardized routines for reporting deficiencies and corrective action 

3. Look at trends as well as current data 

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